Terms & Conditions

WARNING

  • This educational app is intended solely for use by clinical practitioners.
  • This app is an educational tool. Facial injections are medical procedures and carry certain risks to the person receiving the treatment. The treating practitioner retains complete and sole responsibility for the patient outcome.
  • The techniques shown in this app are not the only way to perform medical injections, merely those that have been used by Complete Face in the past 10 years.
  • This app is not intended to replace practical experience. It must be accompanied by hands on training from experienced practitioners and does not replace proper training.

This app is for use by registered medical professionals only for the purposes of medical education and contains medical procedural and cadaveric imagery. Permission to use this app, including the purchased content, is conditional upon you, the licensee, agreeing to the terms set out below. This app is not intended for use by the general public.

This app is only offered to you on condition that you read and accept all the terms of this licence and wish to become a licensee of the app. Acceptance will bind you to the terms of the licence and form a binding contract between you and Complete Face Pty Ltd as trustee for the Complete Face Unit Trust (Complete Face).

By clicking “I Accept” at the end of these terms and conditions, you will be deemed to have accepted the following terms. If you do not wish to accept the terms, you must not click “I Accept” and you may not use the app.

1. Licence

1.1 Pursuant to this licence, the licensee acquires a non-exclusive right to:

  1. use the app on the terms and conditions set out in this document; and
  2. use the app strictly in accordance with the provisions of this agreement.

1.2 Usage of the app is limited both to the person who agrees to these terms and conditions and to the device upon which the app is initially purchased. Distribution of the app to other people or devices is strictly prohibited.

2. No medical or professional advice

2.1 All material available in the app is provided by Complete Face for educational purposes only.   It does not represent professional advice on a specific situation and must not be relied upon as the sole source of expertise. The app is not intended to replace practical experience – it is a tool to enhance knowledge and skills. It must be accompanied by hands on training from experienced practitioners and does not replace proper training.

2.2 The licensee warrants that:

  1. they are a registered medical professional with appropriate experience and hands-on training;
  2. they will only use the app to supplement their other training, and will not rely on it as the sole source of expertise for the relevant procedures;
  3. they will review the vascular event module prior to injecting; and
  4. they will consider each patient individually, taking into account anatomical variations, and applying their own professional judgment and expertise to treat the patient.

3. Licence fee

3.1 The licensee is not entitled to use the app until the licence fee (in the form of the in-app purchase) has been paid.

4. Licensee’s obligations

4.1 The licensee hereby undertakes the following obligations:

  1. to not copy, reproduce, translate, adapt, vary or modify the app without the express consent of Complete Face, except as expressly authorised by this agreement or Pt III Div 4A of the Copyright Act 1968 (Cth);
  2. to supervise and control the use of the app in accordance with the terms of this licence;
  3. to not provide or otherwise make available the app in any form to any person without the written consent of Complete Face; and
  4. to not use the app for or in connection with a service bureau operation.

5. Liability

5.1 The licensee acknowledges that the app cannot be guaranteed error free and further acknowledges that the existence of any such errors shall not constitute a breach of this agreement.

5.2 To the full extent permitted by law, Complete Face’s liability is limited to refund of the licence fee, and Complete Face excludes all other liability including in respect of loss of data, interruption of business or any consequential or incidental damages.

5.3 Nothing in this agreement excludes, restricts or modifies any condition, warranty, right or liability implied in this agreement or protected by law to the extent that such exclusion, restriction or modification would render this agreement or any provision of this agreement void, illegal or unenforceable. Subject to that, any condition, warranty, right or liability which would otherwise be implied in this agreement or protected by law is excluded.

5.4 The licensee acknowledges that:

  1. prior to entering into this agreement it has been given a reasonable opportunity to examine and satisfy itself regarding all goods and services which are the subject of this agreement and that prior to entering into this agreement it has availed itself of that opportunity;
  2. at no time prior to entering into this agreement has it relied on the skill or judgment of Complete Face and that it would be unreasonable for the licensee to rely on any such skill or judgment; and
  3. the application of the United Nations Convention on Contracts for the International Sale of Goods (the Vienna Convention) to this agreement (by virtue of any law relevant to this agreement) is excluded.

5.5 Pursuant to s 64A of the Australian Consumer Law (under the Competition and Consumer Act 2010 (Cth)):

  1. this sub-clause applies in respect of any of the goods or services supplied under this agreement which are not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided that this sub-clause will not apply if the licensee establishes that reliance on it would not be fair and reasonable;
  2. liability for breach of a guarantee conferred by the Australian Consumer Law (under the Competition and Consumer Act 2010 (Cth)), other than those conferred by ss 51–53 of that Law, is limited:
  3. in the case of goods, to any one of the following as determined by Complete Face:
    1. the replacement of the goods or the supply of equivalent goods; or
    2. the repair of the goods; or
    3. the payment of the cost of replacing the goods or of acquiring equivalent goods; or
    4. the payment of the cost of having the goods repaired;
  4. in the case of services, to any one of the following as determined by Complete Face:
    1. the supplying of the services again; or
    2. the payment of the cost of having the services supplied again.

6. Indemnity

6.1 The licensee agrees to indemnify Complete Face (and its directors, employees, officers, managers, assistants, members and agents) from and against any and all claims and damages of any kind (including legal fees) arising out of or relating to the licensee’s use of the app, breach of any provision of this agreement or any intentional wrongdoing by the licensee.

7. Copyright

7.1 The licensee acknowledges that the app and all content within it are the subject of copyright. The licensee will not during or any time after the expiry or termination of this licence permit any act which infringes that copyright and, without limiting the generality of the foregoing, the licensee specifically acknowledges that it may not copy the app except as otherwise expressly authorised or acknowledged by this agreement.

8. Term of licence

8.1 This licence commences upon payment of the licence fee and is granted in perpetuity, but may be terminated in the following circumstances:

  1. if the licensee is in breach of any term of this agreement;
  2. if the licensee, being a corporation, becomes the subject of insolvency proceedings;
  3. if the licensee, being a firm or partnership, is dissolved; or
  4. if the licensee deletes the app and documentation for any reason.

8.2 Upon termination, the licensee or its representative will delete any remaining copies of the app and documentation or otherwise return or dispose of such material in the manner directed by Complete Face.

8.3 Termination pursuant to this clause will not affect any rights or remedies which Complete Face may have otherwise under this licence or at law.

9. Assignment

9.1 The benefit of this agreement will not be dealt with in any way by the licensee (whether by assignment, sub-licensing or otherwise) without Complete Face’s written consent.

10. Waiver

10.1 Failure or neglect by either party to enforce at any time any of the provisions of this agreement will not be construed or deemed to be a waiver of that party’s rights under this licence.

11. Governing law

11.1 This licence will be governed by and construed according to the law of Queensland, Australia.